Emotional Intelligence for Workplace Success

This training course will involve the use of slides, handout material, work manual with all instructor notes and slides, examples of best practice and appropriate video/DVD material. The use of flip-charts, syndicate workshops and reporting back sessions will encourage a fully participative and enjoyable event. Delegates will be encouraged to participate actively in relating previous work experiences.

At the end of this Emotional Intelligence training course, you will learn to:

• Develop interpersonal skills such as self-awareness, which is the ability of an individual to recognize and understand one’s moods, emotions and drives as well as their impact on others
• Cultivate empathy or the ability to understand the emotional makeup of other people and skill in responding according to their emotional reactions
• Develop interpersonal skills which indicate the individual’s proficiency in managing relationships and building networks
• Develop skills in responding to criticisms & adversity
• Leadership strategies for working with others towards shared goals

This Gulf Rowad Emotional Intelligence training course is designed for a wide range of professionals but will greatly benefit:

• Team Leaders
• Supervisors
• Managers
• Directors
• Anyone who is an acting or aspiring leader in any sector of industry and/or business

Organisational Impact

• Improve communication between team members
• Learn to respond appropriately to feelings in ourselves & others
• Cultivate the ability to manage relationships & build networks
• Innovative teamwork & corporate transformation
• Develop trustworthiness for corporate transformation

Personal Impact

By end of this Emotional Intelligence training course, delegates will gain:

• Better leadership skills to motivate themselves and inspire others
• Applying assertiveness in handling conflicts
• Emotional Resilience to manage the performance of their team
• Influencing and Persuasion abilities to lead others more effectively
• Handling stress the high EQ way