Transformational Industrial (IR) and Employee Relations (ER)

Participants in this Transformational Industrial (IR) and Employee Relations (ER) training course will receive thorough training on the subjects covered by the training course outline with the facilitator utilising a variety of proven adult learning teaching and facilitation techniques.

This training course is very participatory and interactive. It involves skill practice in a group setting. Training methodology includes individual and group activities that will intersperse the sessions.  A variety of practical sessions, relevant case studies, simulations, and group games and activities are programmed into this course.

By the end of this Transformational Industrial (IR) and Employee Relations (ER) training course, participants will learn to:

• Develop a collaborative approach to labour & industrial relations
• Examine techniques and methodologies for enhancing & transforming IR
• Appreciate the importance of employee engagement and empowerment
• Understand the people factors in IR
• Critically analyse the possibilities of effective conflict resolution
• Utilise mediation skills as a practical intervention into disputes

• Union Delegates and Officials
• Employee Relations (ER) Personnel
• Industrial Relations (IR) Personnel
• Human Resource Management (HRM) Professionals who need to understand Industrial Relations & Employee Relations
• Those managers who would benefit from an understanding of trade union issues
• Anyone who wants to learn practical skills in labour negotiation and workplace mediation

Organisational Impact

• An appreciation of the benefits of transformational IR in the workplace
• A focus on best-practices in labour and industrial relations
• Stronger labour management relations
• Reduced time and costs spent on grievance arbitration
• Promoting and supporting collaboration in negotiations

Personal Impact

• Improve your effectiveness as a trade union delegate or official
• Develop practical, transferable skills and competencies
• Better understand the future of labour and industrial relations
• Practical skills in the practice of mediation
• Learn about the modern role of the union official or delegate