Best Practices for Managing Union Employees

This course will use various proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes stimulating presentations supporting each of the topics and interactive trainer lead sessions of discussion.

There will also be practical sessions where participants can practice and experience course-related activities. Practical and fun exercises, short video presentations, small group work and feedback will be used to facilitate learning.

By the end of this training seminar, you will be able:

• Discuss best practices in managing unionised employees
• Identify issues in the union/management relationship and how to address them
• Describe appropriate processes and approaches that support collaboration
• Understand the importance of relationship management
• Differentiate between positive and negative conflict

This Gulf Rowad training course is suitable for a wide range of professionals but will especially benefit:

• Anyone involved in Industrial Relations (IR), Employee Relations (ER) or Labour Relations
• Human Resource Management (HRM) Professionals
• Union Delegates and Officials
• Employee Relations (ER) Personnel
• Industrial Relations (IR) Personnel
• Those Managers who would benefit from an understanding of trade union and IR issues

Organisational Impact

• Development of practical skills that can be applied immediately after the course
• Stronger labour management relations to enhance organisational capabilities
• Improved labour relations systems that promote worker satisfaction and high performance
• Reduced time and costs spent on conflict
• Improved collaboration

Personal Impact

• Develop practical and transferable skills for the future
• Will enable participants to understand current best practices
• Will allow participants to work collaboratively with others
• Develop awareness in the field of trade unions
• Improved employee initiatives