Claims Management and Dispute Avoidance

Most construction and engineering and related industry projects are complex, with a variety of stakeholders and often difficult and changing physical and economic environments, not the least of which are the challenges faced by business in the post-pandemic, high energy cost world. This is one of the reasons you should look to mitigate potential disputes at the tendering and contract phases and ensure that your company understands the importance of timely and effective communication, geared towards the avoidance of disputes, and mechanisms to prevent claims from escalating by the application of general principles of efficient claims management and mitigation that when followed will eliminate or minimize potential claims. The principles of claim mitigation and dispute avoidance include a clear and carefully described scope of work, a reasonable schedule and an appropriate methodology of project execution tailored to the type of project and the degree of risk involved, fairly drawn contract terms that provide logical sharing of risk for possible changes and unknown site conditions, force majeure type delays, periodic reporting, fair notice provisions and approval times which also provide a basis for minimizing claims, ensuring the contract is written in clear language, removing any potential for ambiguity, and the mitigation of risk by the use of a risk management plan that allocates the risk between the parties on the basis of which one has the most control over the risk involved. This Claims Management and Dispute Avoidance training course focuses on the knowledge, skills and processes required by a claims management team to actively engage these principles and develop corporate strategy which goes directly to the bottom line of a company in terms of cost control. This Gulf Rowad Claims Management and Dispute Avoidance training course will highlight: The overall nature of contracts claims, their avoidance and defence Evaluation of the risk of claims within the scope of work Core procedures to mitigate risk Negotiation and re-negotiation to manage claims and keep relationships bouyant Understanding the difference between applicable core dispute resolution mechanisms Formulating policy to deal with claims efficiently