Critical Thinking & Problem Solving for Public Service Leaders - Virtual Learning
Critical thinking is the ability to think clearly and rationally, using information to solve problems in our teams and organisations. It is an essential business skills that allows us to think outside the box, spot consequences and inconsistencies, construct and evaluate arguments, identify relevant ideas and systematically solve problems.
This Critical Thinking & Problem Solving for Public Service Leaders training course enables delegates to apply the skills of critical thinking and problem solving in the global knowledge economy so that they can deal with change quickly and effectively. They will return to their organisations able to analyse information from diverse sources to solve problems.
This Gulf Rowad Critical Thinking & Problem Solving for Public Service Leaders training course will highlight:
Strategies for applying critical thinking in teams and organisations
Solving problems using the range of techniques available
Understanding personal preferences and adapting them to situations and other people
Practical applications of critical thinking and problem solving tools in the workplace
Developing critical thinking and problem solving skills within teams and business units
5 Days
1620 Sessions
Starting from USD 2,000
Available Face to Face
Course Methodology
The programme combines presentations that share both theory and industry best practices with practical sessions in accordance with adult learning and learner-centred learning principles. Overall, 60% of training will be experiential and 40% will be theoretical.
Participants will have lots of opportunities to put into practice the skills they develop and enhance during the course. We make the most of small and whole group exercises, videos, case studies, peer exchange, brainstorming, role plays and discussions. Participants are encouraged to reflect on and discuss their own professional issues and experiences.
We will spend lots of time working one-on-one and in small groups to resolve the challenges participants face. They will leave with new ideas and skills they can implement immediately they step back into their teams.
Case studies will be included in each of the modules to demonstrate the variety of ways global organisations are using critical thinking, creative thinking and problem solving.
Course Objectives
During this Critical Thinking & Problem Solving for Public Service Leaders training course, participants will develop the following competencies:
- Recognising when to use critical thinking in business situations
- Thinking clearly and solving problems rationally
- Analysing information from diverse sources in solving problems
- Developing, evaluating and selecting new ideas
- Critical self-reflection and self-evaluation for justifying decisions
Target Audience
This Gulf Rowad Critical Thinking & Problem Solving for Public Service Leaders training course is designed for leaders in public service organisations who are involved in decision making or lead teams of decision makers, including:
- Senior Management Team Members
- Programme Directors and Project Managers
- Heads of Functional Units in HR, IT, Finance and Strategy
- Heads of Customer Service, Marketing and Sales Teams
- People with Leadership Potential who are preparing for their next role
Target Competencies
Organisational Impact
Organisations benefit when leaders and managers take the time to think through issues before acting, including:
- Looking comprehensively at an issue, brainstorming and surfacing solutions to other unresolved problems
- Looking beyond conventional solutions and embracing new ideas to address problems
- Encouraging more teams and staff members to work together in solving company problems
- Developing multiple solutions to an issue and being able to select the most appropriate in any situation
- Avoiding making mistakes and jumping to the wrong conclusions
- Making decisions that deliver benefits in the longer term for the business
- Gathering information and analysing internal and external factors before making decisions
- Making decisions that take all stakeholders views into account
Personal Impact
By attending this Critical Thinking & Problem Solving for Public Service Leaders training course, delegates will be able to:
- Make logical connections between ideas
- Explain their reasoning in rational ways
- Participate in and evaluate discussions and debates
- Detect inconsistencies and common mistakes in reasoning
- Systematically solve problems on their own and in teams
- Justify their own opinions and recommendations
Course Outline
Day 1
Becoming a Critical Thinker
- Definitions of Critical Thinking - rational, sceptical, unbiased analysis, evaluation of factual evidence
- The Skills We Need for Critical Thinking
- Key Traits of Critical Thinkers
- Improving Critical Thinking Skills
- Developing the Ability to Reason Logically and Rationally
- How to Engage in Reflective and Independent Thinking
- Assessing our Critical Thinking Abilities
- Complimentary Thinking Skills including Creativity
- Using the Cognitive Reflection Test
Day 2
Taking a Systematic Approach to Problem Solving
- Identifying and Articulating the Challenge - issue or problem to be resolved
- The Main Problem Solving Models
- Identifying Possible Solutions using the CREATE Model
- Implementing Solutions using Analysis and Prioritisation Tools
- Overcoming Obstacles to Solving Problems
- Winning Support for Your Preferred Solution
- Problem Solving Techniques for Individuals
- Problems Solving Techniques for Team
Day 3
Understanding Your Personal Preferences
- Assessing Your Preferred Approach to Thinking
- Enhancing Whole-Brain Thinking – left and right brain
- Recognising and Adapting to the Preferred Thinking Styles of Colleagues and Team Members
- Exploring Your Creativity
- Identifying the Things that Stimulate Your Creativity
- Eliminating Personal Barriers to Innovation
- Stretching Outside Your Personal Style
Day 4
Skills for Critical Thinking & Problem Solving
- Recording the Creative Process using Mind Maps, Concept Charts, Flow Charts, Triangulation and Meta-thinking
- Building Knowledge with Data and Information Blocks
- Tools and Techniques to Become More Creative
- Critical Reading Skills and Practices
- Speaking and Listening Critically
- Reasoning and Arguing Logically
- Using Words to Influence and Persuade
- Presenting Evidence and Justifying Opinions and Advice
Day 5
Applying Critical Thinking in Your Team
- Encouraging Group Creative Thinking
- Brainstorming Options for Use in Teams
- How to Challenge Assumptions in Constructive Ways
- Ensuring Teams Avoid Group Think
- Encouraging Critical Thinking among Team Members
- Developing a Personal Action Plan based on Your Strengths and Areas for Development Identified during this Programme
2026 Schedule & Fees
Course Fees Starting From
USD
2,000
| Date | City | Language | Price | Action |
|---|---|---|---|---|
| 28 Jun - 02 Jul, 2026 | Online | English | USD 2,000 | Book |
| 28 Jun - 02 Jul, 2026 | Online | Arabic | USD 2,000 | Book |
| 05 Jul - 09 Jul, 2026 | Online | English | USD 2,000 | Book |
| 05 Jul - 09 Jul, 2026 | Online | Arabic | USD 2,000 | Book |
| 12 Jul - 16 Jul, 2026 | Online | Arabic | USD 2,000 | Book |
| 12 Jul - 16 Jul, 2026 | Online | English | USD 2,000 | Book |
| 19 Jul - 23 Jul, 2026 | Online | Arabic | USD 2,000 | Book |
| 19 Jul - 23 Jul, 2026 | Online | English | USD 2,000 | Book |
| 26 Jul - 30 Jul, 2026 | Online | English | USD 2,000 | Book |
| 26 Jul - 30 Jul, 2026 | Online | Arabic | USD 2,000 | Book |
| 02 Aug - 06 Aug, 2026 | Online | English | USD 2,000 | Book |
| 02 Aug - 06 Aug, 2026 | Online | Arabic | USD 2,000 | Book |
| 09 Aug - 13 Aug, 2026 | Online | Arabic | USD 2,000 | Book |
| 09 Aug - 13 Aug, 2026 | Online | English | USD 2,000 | Book |
| 16 Aug - 20 Aug, 2026 | Online | Arabic | USD 2,000 | Book |
| 16 Aug - 20 Aug, 2026 | Online | English | USD 2,000 | Book |
| 23 Aug - 27 Aug, 2026 | Online | Arabic | USD 2,000 | Book |
| 23 Aug - 27 Aug, 2026 | Online | English | USD 2,000 | Book |
| 30 Aug - 03 Sep, 2026 | Online | Arabic | USD 2,000 | Book |
| 30 Aug - 03 Sep, 2026 | Online | English | USD 2,000 | Book |
| 06 Sep - 10 Sep, 2026 | Online | Arabic | USD 2,000 | Book |
| 06 Sep - 10 Sep, 2026 | Online | English | USD 2,000 | Book |
| 13 Sep - 17 Sep, 2026 | Online | Arabic | USD 2,000 | Book |
| 13 Sep - 17 Sep, 2026 | Online | English | USD 2,000 | Book |
| 20 Sep - 24 Sep, 2026 | Online | English | USD 2,000 | Book |
| 20 Sep - 24 Sep, 2026 | Online | Arabic | USD 2,000 | Book |
| 27 Sep - 01 Oct, 2026 | Online | English | USD 2,000 | Book |
| 27 Sep - 01 Oct, 2026 | Online | Arabic | USD 2,000 | Book |
| 04 Oct - 08 Oct, 2026 | Online | English | USD 2,000 | Book |
| 04 Oct - 08 Oct, 2026 | Online | Arabic | USD 2,000 | Book |
| 11 Oct - 15 Oct, 2026 | Online | English | USD 2,000 | Book |
| 11 Oct - 15 Oct, 2026 | Online | Arabic | USD 2,000 | Book |
| 18 Oct - 22 Oct, 2026 | Online | Arabic | USD 2,000 | Book |
| 18 Oct - 22 Oct, 2026 | Online | English | USD 2,000 | Book |
| 25 Oct - 29 Oct, 2026 | Online | Arabic | USD 2,000 | Book |
| 25 Oct - 29 Oct, 2026 | Online | English | USD 2,000 | Book |
| 01 Nov - 05 Nov, 2026 | Online | Arabic | USD 2,000 | Book |
| 01 Nov - 05 Nov, 2026 | Online | English | USD 2,000 | Book |
| 08 Nov - 12 Nov, 2026 | Online | Arabic | USD 2,000 | Book |
| 08 Nov - 12 Nov, 2026 | Online | English | USD 2,000 | Book |
| 15 Nov - 19 Nov, 2026 | Online | Arabic | USD 2,000 | Book |
| 15 Nov - 19 Nov, 2026 | Online | English | USD 2,000 | Book |
| 22 Nov - 26 Nov, 2026 | Online | Arabic | USD 2,000 | Book |
| 22 Nov - 26 Nov, 2026 | Online | English | USD 2,000 | Book |
| 29 Nov - 03 Dec, 2026 | Online | English | USD 2,000 | Book |
| 29 Nov - 03 Dec, 2026 | Online | Arabic | USD 2,000 | Book |
| 06 Dec - 10 Dec, 2026 | Online | English | USD 2,000 | Book |
| 06 Dec - 10 Dec, 2026 | Online | Arabic | USD 2,000 | Book |
| 13 Dec - 17 Dec, 2026 | Online | Arabic | USD 2,000 | Book |
| 13 Dec - 17 Dec, 2026 | Online | English | USD 2,000 | Book |
| 20 Dec - 24 Dec, 2026 | Online | Arabic | USD 2,000 | Book |
| 20 Dec - 24 Dec, 2026 | Online | English | USD 2,000 | Book |
| 27 Dec - 31 Dec, 2026 | Online | English | USD 2,000 | Book |
| 27 Dec - 31 Dec, 2026 | Online | Arabic | USD 2,000 | Book |
Face to Face Courses
Face to Face
Critical Thinking & Problem Solving for Public Service Leaders
5 Days
1566 Sessions
Management Leadership
Jun
28
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
28 Jun – 02 Jul 2026
Fee
USD 4,000
Jun
28
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
28 Jun 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Jul
05
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
05 Jul – 09 Jul 2026
Fee
USD 4,000
Jul
05
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
05 Jul 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Jul
12
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
12 Jul – 16 Jul 2026
Fee
USD 4,000
Jul
12
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
12 Jul 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Jul
19
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
19 Jul – 23 Jul 2026
Fee
USD 4,000
Jul
19
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
19 Jul 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Jul
26
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
26 Jul – 30 Jul 2026
Fee
USD 4,000
Jul
26
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
26 Jul 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Aug
02
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
02 Aug – 06 Aug 2026
Fee
USD 4,000
Aug
02
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
02 Aug 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Aug
09
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
09 Aug – 13 Aug 2026
Fee
USD 4,000
Aug
09
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
09 Aug 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Aug
16
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
16 Aug – 20 Aug 2026
Fee
USD 4,000
Aug
16
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
16 Aug 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Aug
23
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
23 Aug – 27 Aug 2026
Fee
USD 4,000
Aug
23
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
23 Aug 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Aug
30
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
30 Aug – 03 Sep 2026
Fee
USD 4,000
Aug
30
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
30 Aug 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Sep
06
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
06 Sep – 10 Sep 2026
Fee
USD 4,000
Sep
06
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
06 Sep 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Sep
13
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
13 Sep – 17 Sep 2026
Fee
USD 4,000
Sep
13
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
13 Sep 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Sep
20
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
20 Sep – 24 Sep 2026
Fee
USD 4,000
Sep
20
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
20 Sep 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Sep
27
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
27 Sep – 01 Oct 2026
Fee
USD 4,000
Sep
27
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
27 Sep 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Oct
04
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
04 Oct – 08 Oct 2026
Fee
USD 4,000
Oct
04
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
04 Oct 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Oct
11
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
11 Oct – 15 Oct 2026
Fee
USD 4,000
Oct
11
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
11 Oct 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Oct
18
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
18 Oct – 22 Oct 2026
Fee
USD 4,000
Oct
18
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
18 Oct 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Oct
25
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
25 Oct – 29 Oct 2026
Fee
USD 4,000
Oct
25
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
25 Oct 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Nov
01
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
01 Nov – 05 Nov 2026
Fee
USD 4,000
Nov
01
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
01 Nov 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Nov
08
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
08 Nov – 12 Nov 2026
Fee
USD 4,000
Nov
08
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
08 Nov 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Nov
15
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
15 Nov – 19 Nov 2026
Fee
USD 4,000
Nov
15
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
15 Nov 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Nov
22
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
22 Nov – 26 Nov 2026
Fee
USD 4,000
Nov
22
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
22 Nov 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Nov
29
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
29 Nov – 03 Dec 2026
Fee
USD 4,000
Nov
29
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
29 Nov 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Dec
06
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
06 Dec – 10 Dec 2026
Fee
USD 4,000
Dec
06
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
06 Dec 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Dec
13
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
13 Dec – 17 Dec 2026
Fee
USD 4,000
Dec
13
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
13 Dec 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Dec
20
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
20 Dec – 24 Dec 2026
Fee
USD 4,000
Dec
20
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
20 Dec 2026 · English · Sharm El Sheikh
Fee
USD 4,000
Dec
27
2026
Face to Face English
Sharm El Sheikh 5 days
Critical Thinking & Problem Solving for Public Service Leaders
27 Dec – 31 Dec 2026
Fee
USD 4,000
Dec
27
2026
Face to Face
Critical Thinking & Problem Solving for Public Service...
27 Dec 2026 · English · Sharm El Sheikh
Fee
USD 4,000
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